Employee Engagement
Employee engagement is a cornerstone of organizational success, directly influencing morale, productivity, and retention. At CBL, we are committed to fostering a sense of belonging and ensuring every team member feels connected to our mission and values. To support this goal, we offer four employee engagement groups, each entirely led by team members representing various levels and departments across the organization. These groups provide opportunities for employees to collaborate, share experiences, and build meaningful connections across the organization. These groups provide opportunities for employees to collaborate, share experiences, and build meaningful connections across the organization.
We believe that understanding how employees feel about their work, their teams, and CBL is essential to maintaining a thriving culture. To that end, we regularly assess employee sentiment through structured feedback mechanisms, including our annual engagement survey conducted by Great Place to Work. In 2024, we achieved a 75% response rate, with an impressive 93% of respondents expressing that CBL is a great place to work. This valuable feedback not only validates our efforts but also informs our ongoing initiatives to strengthen engagement and create a culture where every voice is heard and valued.
CBL Cares
CBL Cares strives to improve the quality of life in the communities in which we work and live, and to inspire our team members to contribute to the betterment of the communities we serve.
CBL Community
CBL Community works to ensure a welcoming, inclusive environment where all team members, external partners, and visitors to our properties feel they belong and are valued for who they are.
CBL Fit
CBL Fit encourages, inspires, and advocates for the whole person at work; including physical, mental, emotional, and financial health.
CBL Social
CBL Social plans, organizes, and hosts a myriad of experiences to create connection and a sense of community amongst the CBL Team.
Benefits
As a certified Great Place to Work™ we provide our team with comprehensive benefits, training, and opportunities for professional development.
Health & Well-Being
- Traditional 401k and Roth 401k including company match with immediate vesting*
- Comprehensive medical and prescription coverage including access to telemedicine, second opinion services, medical concierge, mental wellness app, and orthopedic alternatives
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Voluntary dental and vision plans
- Company-paid long-term disability and business travel insurance and voluntary short-term disability protection
- Comprehensive Employee Assistance Program
- Onsite fitness center at CBL Center
* available to all full and part-time employees.
Continuous Learning & Development
- Broad training and learning opportunities including:
- Biennial leadership and sales and revenue conferences
- Leadership development, department, and job-specific training
- On-demand education and learning through CBL Discovery Academy
- Employee engagement group-led forums
- Benefits and well-being related forums
- Onsite first responder/AED training
- Tuition reimbursement program for full-time employees for degree and certificate-seeking programs, as well as company-paid professional certification and maintenance
- Learning reimbursement program for all full-time employees to pursue a personal or professional program of their choosing
- Summer internship and year-round co-op opportunities for students
Work Environment
- Flexible work policy
- Dress for your day work environment
- Paid Time Off (PTO) Bank
- Company-organized community service events
- Team member appreciation events and recognition program
- Team member referral bonus program
- Team-member led groups including philanthropy/volunteerism, well-being, inclusion and belonging, and team events
Training
At CBL, we are committed to fostering a culture of continuous learning and growth for our full-time team members. Each year, we provide a comprehensive lineup of learning and development opportunities designed to support both personal and professional advancement. These programs encompass a broad range of topics, including career development and skills training, health and well-being, workplace safety, inclusion and belonging, cybersecurity, ethics, and much more.
In 2024, our commitment to advancing workplace capabilities was demonstrated by the completion of more than 4,600 hours of training completed by our team. This accomplishment reflects an average of 12 hours of training per employee, emphasizing our dedication to delivering targeted learning experiences that align with evolving industry demands and organizational objectives.
2024 Training Hours
2025 Goals
In 2025, as CBL continues to evolve and modernize its workplace culture, we are committed to achieving the following objectives:
- Maintain Great Place to Work™ certification, reflecting robust employee engagement and satisfaction.
- Maintain voluntary turnover rate of 10% or lower, fostering long-term employee retention.
- Further develop our employee wellness and wellbeing initiatives to support a healthier and more balanced workforce.
- Strengthen our inclusive workplace by cultivating a culture of belonging where every employee feels valued, respected, and empowered.
Workforce at a Glance
- Full-Time Employees390
- Part-Time Employees87
Gender Diversity / Women Make Up...
Women Make Up...
Turnover
Racial / Ethnic Diversity
Workforce
Leadership
Board Members
Tenure
Women
Men
Legend
- < 2 years
- 2-5 years
- 6-10 years
- 11-15 years
- 16-20 years
- 20+ years